Study with Oracle : 1Z0-1064-26 Exam Torrent as your best preparation materials
Last Updated: Oct 10, 2026
No. of Questions: 79 Questions & Answers with Testing Engine
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Certification has become a widely used yardstick for assessing a professional's skills, and that explains the steady stream of candidates toward 1Z0-1064-26. SurePassExams supports them with 79 practice questions for Oracle Fusion Service 2026 Implementation Professional, structured so preparation feels purposeful.
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Knowledge Management | 15% | - Knowledge base setup and configuration - Article management and access |
| Topic 2: Service Request Management | 25% | - Milestones and action plans - Service catalog and entitlements - SR categories, assignment rules and routing - SR creation, lifecycle and processing |
| Topic 3: Digital Customer Service (DCS) | 20% | - Themes, templates and page customization - DCS architecture and deployment - Authentication, profiles and security |
| Topic 4: Customization, Productivity and Analytics | 10% | - Application Composer and extensions - SmartText, hotkeys and audit features - OTBI reporting and integration basics |
| Topic 5: Omnichannel Communications | 15% | - Work routing and queue setup - Email, chat and CTI configuration - Media toolbar and agent notifications |
| Topic 6: Fusion Service Overview and Setup | 15% | - Functional Setup Manager (FSM) usage - Security model, roles and access control - Service configuration basics |
What Candidates Ask About Oracle Fusion Service 2026 Implementation Professional
The Oracle Fusion Service 2026 Implementation Professional content is the same across all three formats: a printable PDF, a software engine, and an online engine. The free demo lets you try each interface before buying, so you can pick the one that matches how you study rather than guessing.
The package contains 79 practice questions for the 1Z0-1064-26 exam, all verified by our IT experts. A free demo is available so you can review the style before you buy.
- Digital Customer Service (DCS) (20%)
- Knowledge Management (15%)
- Customization, Productivity and Analytics (10%)
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The real 1Z0-1064-26 exam gives you 90 minutes minutes for 50 questions. The engine lets you rehearse under the same kind of time pressure, so pacing decisions become automatic.
Oracle University Registration: register for 1Z0-1064-26
Pearson VUE Scheduling: register for 1Z0-1064-26
Become a Fusion Service Implementer: Visit official page
Oracle Fusion Service Implementation Learning Path: Visit official page
To pass 1Z0-1064-26 you need 68%, and the official fee is $245 USD. Setting the target score early makes it easier to measure your progress in practice tests.
No mandatory prerequisites; hands-on experience recommended. Eligible holders of 2019+ Fusion Service certifications may take free Delta exam 1D0-1064-26-D
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
To create a new Survey object, you create a sandbox and set it as active.
Which two statements are correct while creating your Survey object in Application Composer?
- A. Your changes won't be available to any other sandbox or to any application in the mainline application layer until you have published your sandbox.
- B. Multiple users cannot use your sandbox at the same time.
- C. You can set a second sandbox as Active at the same time in order to begin working on another new object.
- D. Your changes are isolated and do not impact other users' configuration environments or the production environment.
Correct Answer: A,D 🗳️
Your customer wants to have a vertical Media Toolbar instead of the Horizontal one.
Which statement is true?
- A. You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.
- B. The only Vertical Toolbar that you can enable is the Notifications Toolbar.
- C. The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional.
- D. The Vertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional.
Correct Answer: A 🗳️
Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a new catalog.
What are two advantages of creating a new service catalog instead of using an existing one?
- A. allows the display of a product hierarchy specifically for service purposes
- B. requires less work and effort
- C. allows use of a simpler hierarchy
- D. allows you to use the same product hierarchy as sales
Correct Answer: B,D 🗳️
You have been asked to manage the availability of Knowledge articles. The requirement is that agents, internal users, and external users should all have a way of accessing the articles.
Which three options achieve your customer's requirement?
- A. Make them available internally to agents as part of the Service Request Knowledge Panel.
- B. Make them available to external users by giving them access to the internal "My Knowledge" page.
- C. Make them available for users with the "Knowledge Analyst" and "Knowledge Manager" roles only.
- D. Make them available externally to customers via My Digital Customer Service (DCS).
- E. Make them available to employees and agents via My Knowledge.
Correct Answer: C,D,E 🗳️
Milestones are a key component of Service Entitlements. Identify three correct options regarding milestones.
- A. Milestones are commitments to handle SRs within certain timelines.
- B. Milestones can be configured to start, pause, or complete based on a complex expression with AND, OR, and parentheses.
- C. Milestones are actions on a service request (SR) that must be completed by a specific time.
- D. Milestones are customizable by an administrator to include any number of organization-specific milestone types.
- E. Milestones can be one of four default types: 'First Response', 'Second Response', 'Final Action', and 'Resolution'.
Correct Answer: B,D,E 🗳️
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