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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. A team was assigned a project. Halfway through the project it was obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had good interpersonal skills as well as good problem-solving and decision-making skills. However, they overlooked other abilities of team members required for accomplishing the work.
Which ability necessary for team members was overlooked?
Choose 1 answer

A) Technical expertise
B) Authoritarian personality
C) Type D personality
D) Propensity for social loafing

2. Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer

A) Problem, criteria, and alternatives
B) Stimulation, task, and skills
C) Situation, target, and perceiver

3. What is one of the six primary characteristics that define an organization's culture?

A) Political orientation
B) Adaptability
C) Aggressiveness
D) Market orientation

4. A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Select one.

A) Share information but not engage in collective performance goals
B) Change work group roles at random
C) Assign individual roles rather than mutual team roles
D) Evaluate each other's performance

5. Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?
Choose 1 answer

A) Employee disengagement
B) Independent effort
C) Selective perception
D) Social loafing

Solutions: