[Feb 04, 2023] Pass SAP C-C4H520-02 Exam Info and Free Practice Test [Q18-Q33]

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[Feb 04, 2023] Pass SAP C-C4H520-02 Exam Info and Free Practice Test

C-C4H520-02 Exam Dumps PDF Updated Dump from SurePassExams Guaranteed Success


SAP C-C4H520-02 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Administration: Permissions and Configurations
  • Smartforms
  • Workforce management
  • Analytics and Reports
Topic 2
  • Explain all the components of Master Data Managment
  • Master Data Management
  • Business rules and permission settings
Topic 3
  • Describe how SAP Fiend Service Management fits into SAP Service Cloud
  • Explain the features of mobile Field Service Management application
Topic 4
  • Outline the features of Workforce Managment and know how to create and assign a service call
  • Execute and close a service call
Topic 5
  • Know the basic features of administartion modules and where to access company settings
  • Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes

 

NEW QUESTION 18
What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.

  • A. Oauth Token for Login free access
  • B. SSL-Secured communication
  • C. Advanced perimeter security
  • D. Full Backup protection of Customer data

Answer: A,B

 

NEW QUESTION 19
Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.

  • A. When you need to set up a meeting with a customer
  • B. When you need to send an Engineer to the customer
  • C. When you need to plan an Appointment at the Customer
  • D. When you need to record a problem for a customer

Answer: B,D

 

NEW QUESTION 20
How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

  • A. You can only reference DTOs via variable definition.
  • B. Core SQL is supported.
  • C. T-SQL is supported.
  • D. DTOs have version control to support backwards compatibility.
  • E. You can only reference DTOs via alias.

Answer: C,D,E

 

NEW QUESTION 21
As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.

  • A. Availability Status
  • B. Worktime pattern
  • C. Missing Skills
  • D. Booked assignments

Answer: A,C

 

NEW QUESTION 22
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.

  • A. Organization of parts for a particular activity and reservation of stock
  • B. Reserve parts for service call reporting
  • C. Is used to book material in advance for a technician
  • D. Enabling stock integration with ERP for standalone scenarios

Answer: A,C

 

NEW QUESTION 23
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

  • A. Equipment
  • B. Activity
  • C. Item
  • D. Service Contract

Answer: B

 

NEW QUESTION 24
Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.

  • A. Picker, Description, Series, Status
  • B. Picker, Formula, Series, Status
  • C. Picker, Series, Status, Text Input
  • D. Status, Series, Attachment, Text Input
  • E. Picker, Status , Series , Number Input

Answer: C,D,E

 

NEW QUESTION 25
The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.

  • A. The Dispatcher must approve the assignment
  • B. The technician must approve the assignment
  • C. The Dispatcher must release the assignment
  • D. The technician must release the assignment

Answer: C

 

NEW QUESTION 26
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.

  • A. Update
  • B. Read
  • C. Create
  • D. Delete

Answer: A,B

 

NEW QUESTION 27
How does the integration scenario with S/4HANA look like? Choose the correct answer.

  • A. Service request is created in FSM, planning and dispatching is done in FSM and execution is done via FSM Mobile app
  • B. Service request is created in FSM, planning and dispatching is done in S/4HANA and execution is done via FSM Mobile app
  • C. Service request is created in S4/HANA, planning and dispatching is done in S/4HANA and execution is done via S/4HANA Mobile app
  • D. Service request is created in S4/HANA, planning and dispatching is done in FSM and execution is done via FSM Mobile app

Answer: D

 

NEW QUESTION 28
What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

  • A. You can link picker and attachment elements together.
  • B. You can use it to pick PNG files.
  • C. You can use it to select an object from a list.
  • D. You can link two picker elements together.

Answer: C,D

 

NEW QUESTION 29
What aspect of SAP Field service management helps meet customer expectations for real time services.
Choose the correct answer.

  • A. SAP Field Service Management Crowd Service
  • B. SAP Field Service management Account Service
  • C. SAP Field service management Customer Self-Service
  • D. SAP Field service management company

Answer: A

 

NEW QUESTION 30
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

  • A. Import Queries
  • B. Import Report Templates
  • C. Use Pre-assembled queries
  • D. Use Pre-assembled Reports

Answer: B,C

 

NEW QUESTION 31
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

  • A. Manually in Web Application within Planning and dispatching
  • B. Manually in the Web Application with in the master data
  • C. Automatically when submitting a new service call from the Self-Service Portal
  • D. Automatically via the cloud connector from an SAP CRM on-premise system
  • E. Automatically Via the cloud connector from an SAP ERP On-premise system

Answer: A,C,E

 

NEW QUESTION 32
Which features are available in Smartform Designer? Note: There are 3 correct answers to this question.

  • A. Design New Icons
  • B. Import translations
  • C. Create Custom Elements
  • D. Preview Report
  • E. Copy Template

Answer: B,D,E

 

NEW QUESTION 33
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