100% Real & Accurate 37820X Questions and Answers with Free and Fast Updates
Get Unlimited Access to 37820X Certification Exam Cert Guide
NEW QUESTION 23
You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?
- A. A design diagram for each person
- B. A single design diagram
- C. A single architectural diagram
- D. An architectural diagram for each person
Answer: D
NEW QUESTION 24
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Vantage Connect Client
- B. Avaya Equinox Attendant
- C. Avaya IX Workplace Client
- D. IP Office Web Client
Answer: C
NEW QUESTION 25
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. IP Office Web Client
- B. Avaya Communicator for Web
- C. Avaya IX Workplace Web Client
- D. Avaya one-X Mobile Preferred
Answer: B,D
NEW QUESTION 26
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- B. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
- C. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs 10 Teleworker licenses,
- D. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
Answer: A
NEW QUESTION 27
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. Centralized management of wired network switches
- B. On demand call recording and reporting for any user
- C. HTML based call accounting reports
- D. Meet-me audio conferencing
Answer: A
NEW QUESTION 28
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
- B. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- C. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: C
NEW QUESTION 29
What is the Vantage Voice Assistant?
- A. A Vantage application from the Google Play store
- B. A Vantage application for the K155
- C. An optional licensed feature for any Vantage device
- D. A Vantage application from the Apple app store
Answer: A
NEW QUESTION 30
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. The number of participant-.
- B. No additional Information Is needed
- C. Whether they need web collaboration
- D. The number of conferences per month
- E. Whether they will need recording
Answer: B,D,E
NEW QUESTION 31
For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?
- A. Any email address will work for Basic level users.
- B. The email address for Basic level users does not need to be unique.
- C. An email address is not required for Basic level users.
- D. The email domain name must match the company domain name.
Answer: D
NEW QUESTION 32
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
- A. IP Office tracks that information and It can be reviewed using the built-in reports.
- B. IP Office does not track that Information but It is available using a third-party call accounting application.
- C. IP Office tracks that information and It Is provided In a CSV format.
- D. IP Office does not track that information but it is available with a call center application.
Answer: A
NEW QUESTION 33
Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?
- A. It adds Avaya IX Workplace Client functionality to the Outlook window.
- B. it adds a subset of one-X Portal functionality to the Outlook window.
- C. it adds Outlook access to the one-X Portal desktop.
- D. It adds Outlook access to the Avaya IX Workplace Client for IP Office.
Answer: C
NEW QUESTION 34
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It has a smaller touch screen.
- B. It does not Include a camera.
- C. It is not an all glass device.
- D. It has visible mechanical buttons.
Answer: B
NEW QUESTION 35
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
- B. Digital trunking requires an SBCE for security.
- C. The cost for nine analog trunk ports versus a single digital trunk port.
- D. Digital trunking needs VCM channels and analog trunks do not-
Answer: A
NEW QUESTION 36
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. 16 additional Mobile user licenses
- B. 16 additional Office user licenses
- C. Six additional Power user licenses
- D. No additional user licenses
Answer: B
NEW QUESTION 37
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. IP Office and ACCS can be virtualized only using separate VMware host servers.
- B. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- C. IP Office and ACCS can be virtualized only using the same VMware host server.
- D. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
Answer: B
NEW QUESTION 38
With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
- A. They can host online video conferences with a maximum of 5 participants.
- B. They can host online voice conferences with a maximum of 15 participants.
- C. They can have direct online video calling but no video conferences.
- D. They can host online video conferences with a maximum of 15 participants.
Answer: D
NEW QUESTION 39
Refer to the IT-FAC scenario and exhibits.


The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B.
As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution.
For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It operates on a separate DECT network.
- B. It uses a line of ruggedized endpoints.
- C. It supports off-premise connectivity.
- D. It utilizes the WiFi network of APs.
Answer: B,D
NEW QUESTION 40
Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
- A. Custom reports
- B. Realtime
- C. Agent Dashboards
- D. Voice Recording Library
Answer: C
NEW QUESTION 41
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- B. To IP Office and anchored In IP Office: A-6
- C. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- D. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
Answer: C
NEW QUESTION 42
In Powered by Offer, when Is Fallback Twinning to an external device provided?
- A. When the IP Office phone loses contact with the IP Office In the cloud data center
- B. After the mobile device rings an administer-able number of rings.
- C. When the mobile device loses contact with the IP Office In the cloud data center
- D. When simultaneous mode for the IP Office user is not available
Answer: B
NEW QUESTION 43
With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
- A. 50 viewers
- B. 500 viewers
- C. 25 viewers
- D. 100 viewers
Answer: B
NEW QUESTION 44
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. Avaya one-X Mobile
- B. 1600 series telephone sets
- C. Voicemail Pro
- D. Avaya Session Border Controller for Enterprise
Answer: D
NEW QUESTION 45
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. The number of participant-.
- B. No additional Information Is needed
- C. Whether they need web collaboration
- D. The number of conferences per month
- E. Whether they will need recording
Answer: B,D,E
NEW QUESTION 46
......
Reliable Study Materials for 37820X Exam Success For Sure: https://certmagic.surepassexams.com/37820X-exam-bootcamp.html