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WGU Organizational-Behaviors-and-Leadership Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Organizational Behaviors and Leadership |
| Exam Number: | IBC1 |
| Exam Format: | Multiple Choice, Scenario-Based Questions, Objective Assessment (OA) |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Exam Price: | Included in WGU course tuition |
| Real Exam Qty: | Approximately 60-80 |
| Certificate Validity Period: | N/A |
| Passing Score: | Competency-based assessment (official passing score not publicly disclosed) |
| Related Certifications: | WGU Organizational Behavior and Leadership Course (C484) |
| Sample Questions: | WGU Organizational-Behaviors-and-Leadership Sample Questions |
| Exam Way: | Online proctored Objective Assessment through WGU assessment platform. |
| Pre Condition: | No formal prerequisite examination required. |
| Official Syllabus URL: | https://www.wgu.edu |
WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Leadership | - Leadership Theories
|
| Conflict and Communication | - Conflict Management
|
| Group Behavior and Team Dynamics | - Group Structure
|
| Motivation | - Rewards and Performance
|
| Individual Behavior in Organizations | - Personality
|
| Organizational Culture and Change | - Organizational Culture
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
1. To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer
A) Altering the structural variables
B) Authoritative command
C) Altering the human variable
D) Problem solving
2. Which approach might be used to mentor a less-experienced employee?
Choose 1 answer
A) Coaching and threatening
B) Threatening and sponsorship
C) Refereeing and counseling
D) Counseling and sponsorship
3. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.
A) Establish more rigid role definition for group members
B) Give group rewards rather than individual rewards
C) Have the group avoid competition with other groups
D) Give individual rewards rather than group rewards
4. How might a charismatic leader work to increase performance in an organization?
Choose 1 answer
A) Demonstrate Type A behavior.
B) Issue a memo calling for increased effort.
C) Avoid unconventional behavior.
D) Articulate an appealing vision.
5. What is a characteristic of problem-solving teams that is different than cross-functional teams?
A) Problem-solving team members come from the same work unit.
B) Problem-solving team members come from different work units.
C) Problem-solving teams use only computer technology to tie them together physically
D) Problem-solving team members meet only on a virtual basis.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |
By Elliot
