Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A major donor officer needs to capture wealth scoring to support individual cultivations.
How is this best represented in the NPSP?
A) Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
B) Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.
C) Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.
D) Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.
2. A consultant is about to begin a data project with a nonprofit to clean up Opportunity data.
Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?
A) Uploading 1 million new Contact records
B) Uploading 400,000 new records to a custom object
C) Uploading 600,000 new Organization Accounts without addresses
D) Uploading 100,000 new Task records
3. A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?
A) Set up a Reporting Snapshot on Opportunities.
B) Run the NPSP Account SYBUNT and Contact SYBUNT reports.
C) Create a matrix report bucketing the dates you wish to compare.
D) Create a joined report showing the two years side by side.
4. An employee has been terminated at a nonprofit. The nonprofit's system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.
Which feature should the consultant recommend to protect this data In the future?
A) Individual Object
B) Named Credentials
C) Organization-wide Defaults
D) Shield Platform Encryption
5. A development associate received a corporate matching gift that the original donor did not indicate was to be matched.
Which solution should the consultant recommend?
A) Select Manage Soft Credits and change the Role for the donor.
B) Create a Lightning quick action declaratively.
C) Create a Contact lookup field on the Opportunity object.
D) Select Find Matched Gifts and click on the Find More Gifts button.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |
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By Lesley

