HP HP2-I57 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP Lifecycle Services for Workforce Computing 2024 |
| Exam Number: | HP2-I57 |
| Exam Duration: | 50 minutes |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Scenario-Based, Situational Analysis |
| Related Certifications: | HP Certified – Lifecycle Services for Workforce Computing (Sales) |
| Available Languages: | English |
| Real Exam Qty: | 24 |
| Sample Questions: | HP HP2-I57 Sample Questions |
| Exam Way: | Pearson VUE proctored exam (online or test center, depending on regional availability). |
| Pre Condition: | No formal prerequisite published. Intended for HP partners and sales professionals selling HP Workforce Computing Lifecycle Services. |
| Official Syllabus URL: | https://www.credly.com/org/hp-university/badge/hp-certified-lifecycle-services-for-workforce-compu |
HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Deployment Services | - Implementation Planning
|
| Configuration Services | - Service Bundle Recommendations
|
| Consultative Selling | - Discovery and Qualification
|
| Lifecycle Services | - End-to-End Device Lifecycle Management
|
| Advanced Sales Skills | - Customer Pain Point Identification
|
| Personal Systems Services | - Workforce Device Services
|
| Sales Skills Transformation | - Modern Sales Methodologies
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. It is important that HP partners act as strategic advisors to customers. By asking, and then providing a solution, partners better understand customer needs and customers feel their needs are being heard.
Which are characteristics of being an effective strategic advisor? (Select three.)
A) Actively listening and taking notes
B) Focusing only on asking questions related to services solutions since hardware is separate
C) Asking leading questions to understand your customers' pain points
D) Identifying things your customer's employees say they're missing in their IT support today
E) Assuming all customers need the same set of blueprints to get them where they need to go
2. Where can you find additional information about HP Services?
A) HP AssetHub
B) HP Partner Portal
C) HP Workpath
D) HP Workforce Central
3. The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?
A) Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal
B) Whether you are an HP Synergy, Power, or Power Services partner
C) Whether the service will cover HP devices only or HP and non-HP devices
D) Whether the PC models are G10+ models vs. G8/G9 models
Solutions:
| Question # 1 Answer: A,C,D | Question # 2 Answer: B | Question # 3 Answer: C |
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By Conrad

