Exam Code: C4090-971
Exam Name: IBM Enterprise Storage Technical Support
Certification Provider: IBM
Corresponding Certification: IBM Certified Specialist

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Updated: Sep 09, 2026

No. of Questions: 55 Questions & Answers with Testing Engine

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IBM C4090-971 Exam Overview:

Certification Vendor:	IBM
Exam Name:	IBM Enterprise Storage Technical Support V4
Exam Number:	C4090-971
Available Languages:	English
Exam Format:	Multiple Choice, Multiple Response
Related Certifications:	IBM Certified Specialist - Enterprise Storage Technical Support V4
Real Exam Qty:	55
Exam Duration:	90 minutes
Sample Questions:	IBM C4090-971 Sample Questions
Exam Way:	Authorized IBM/Pearson VUE testing center or online delivery where available.
Pre Condition:	No formal prerequisite exam was required, although knowledge of IBM Enterprise Storage products and storage networking technologies was recommended.
Official Syllabus URL:	https://www.ibm.com/training/certification/

IBM C4090-971 Exam Syllabus Topics:

Section	Objectives
Topic 1: Business Continuity and Data Protection	- Availability and recovery solutions 1. Disaster recovery and backup strategies 2. FlashCopy technology 3. Remote replication concepts
Topic 2: IBM Storage Portfolio Fundamentals	- IBM storage product families 1. FlashSystem solutions 2. DS8000 and Storwize systems 3. XIV and tape storage solutions
Topic 3: Storage Virtualization and Data Management	- Virtualization technologies 1. IBM Spectrum Virtualize features 2. Thin provisioning and storage efficiency 3. SAN Volume Controller concepts
Topic 4: Storage Networking	- SAN infrastructure 1. Fibre Channel fundamentals 2. Connectivity and zoning concepts 3. Host attachment considerations
Topic 5: Installation, Support, and Troubleshooting	- Technical support practices 1. System configuration and maintenance 2. Problem determination and log collection 3. Performance optimization and service procedures

IBM Enterprise Storage Technical Support Sample Questions:

Question 1

Which IBM storage offering scales linearly without hot-spots and delivers insights from analytics faster with tuning-free data distribution?

A. IBM FlashSystem
B. DS8870
C. LTFS
D. XIV

Question 2

What should a storage specialist do to verify that a heterogeneous solution is supported by IBM?

A. Consult the installation guide
B. Verify the solution using IBM Red Books
C. Check Systems Storage Interoperation Center
D. Perform a proof-of-concept

Question 3

Which upgrade is possible for a customer with IBM FlashSystem 840?

A. Systems purchased with eight 4 TB flash modules can be expanded to twelve1TB flash modules.
B. Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
C. Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
D. Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.

Question 4

A customer has asked an IBM technical specialist about growth in I/O on its existing system.
The specialist generated the following table:

Which tool was used to produce this table?

A. ProtecTIER Planner
B. Disk Magic
C. Storage Tier Advisor Tool
D. Batch Magic

Question 5

A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?

A. Five year warranty with 24x7 response (dependent upon machine type).
B. One year warranty with 9x5 same business day.
C. One or three year warranty with 24x7 response (dependent upon machine type).
D. Two year warranty with 9x5 next business day response.

Solutions:

Question 1
Answer: C

Question 2
Answer: D

Question 3
Answer: A

Question 4
Answer: D

Question 5
Answer: C

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