Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?
A) Marketing Plan
B) User Stories
C) Budget Plan
D) Functional requirements specification (FRS)
2. A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX. Which steps for Public Sector Solutions setup and installation require the use of such developer tools?
A) Download Public Sector Sample DataPacks from Process Library
B) Deploy the DataPack Lightning Web Component Files to the Org
C) Installation of OmniStudio Package in the org
D) Activate DataPack OmniScripts and Integration Procedures
3. The employee object has to be linked to the person account to use the Public Sector data model with the Employee data model. How should the employee object be linked with other objects?
A) PersonAccount -> Individual <- Employee.
B) User -> Individual <- Custom employee object
C) Contact -> Individual <- Employee
D) PersonAccount -> User -> Employee
4. A permitting agency wants inspectors to complete inspections in areas with unreliable internet connectivity. Inspection results should synchronize automatically when a connection becomes available. Which Salesforce capability best supports this requirement?
A) Salesforce Scheduler
B) Salesforce Mobile App with Field Service Mobile offline capability
C) Reports and Dashboards
D) Email-to-Case
5. A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits. What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?
A) Configure Action Plans on Cases and Permits
B) Set up Business Rules Engine (BRE) to determine Complaint validity.
C) Link Cases to Permits
D) Configure Inspections and Visits
E) Link Inspections and Visits to Permit Applications
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C,D,E |
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By Ogden

