Exam Code: 070-682
Exam Name: Pro. Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician
Certification Provider: Microsoft
Corresponding Certification: MCITP

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Updated: Jul 16, 2026

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Microsoft 070-682 Exam Overview:

Certification Vendor:	Microsoft
Exam Name:	Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician
Exam Number:	70-682
Exam Price:	Approx. $150 USD
Certificate Validity Period:	Retired, no active validity
Related Certifications:	MCITP: Enterprise Desktop Support Technician 7 MCTS: Windows 7, Configuration
Available Languages:	English, French, German, Japanese
Real Exam Qty:	45–50
Exam Format:	Multiple choice, Drag and drop, Simulation, Reorder
Passing Score:	700 / 1000
Exam Duration:	120 minutes
Recommended Training:	6293A: Troubleshooting and Supporting Windows 7 in the Enterprise 6292A: Installing and Configuring Windows 7 Client
Exam Registration:	Microsoft Learn Archive
Sample Questions:	Microsoft 070-682 Sample Questions
Exam Way:	Proctored onsite at authorized testing centers; retired, no longer available for registration
Pre Condition:	Recommended: Hold MCDST (Windows XP) or MCITP: Enterprise Support Technician (Windows Vista); 3+ years Windows administration, 2+ years desktop support experience
Official Syllabus URL:	https://learn.microsoft.com/en-us/archive/technet-wiki/7749.exam-70-682-pro-upgrading-to-windows-7-mcitp-enterprise-desktop-support-technician

Microsoft 070-682 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Configuring Access to Resources	15%	- Offline files and sync center - File, folder, and printer permissions - User account control and authentication
Topic 2: Configuring Hardware and Applications	20%	- Device drivers and hardware compatibility - Application installation and compatibility - Solving software installation and runtime issues
Topic 3: Configuring Network Connectivity	15%	- Wireless and remote connectivity - Troubleshooting network access problems - IPv4 and IPv6 configuration
Topic 4: Installing, Upgrading, and Migrating to Windows 7	20%	- Troubleshooting installation and upgrade issues - Upgrade paths and requirements - Migration tools and processes
Topic 5: Configuring Mobile Computing	15%	- Remote Desktop and Mobility Center - Power plans and settings - BitLocker and BitLocker To Go
Topic 6: Maintaining and Supporting Windows 7	15%	- Identifying and resolving desktop issues - System recovery and backup - Performance monitoring and optimization

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