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Microsoft MS-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Troubleshooting Microsoft Exchange Online |
| Exam Number: | MS-220 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 700 (scale 1000) |
| Exam Price: | $165 USD (varies by region) |
| Exam Format: | Multiple-choice, Multiple-answer |
| Available Languages: | English, Chinese (Simplified) |
| Exam Duration: | 150 minutes |
| Real Exam Qty: | 40-60 |
| Recommended Training: | Microsoft Learn Study Guide |
| Exam Registration: | Microsoft Exam Registration Pearson VUE |
| Sample Questions: | Microsoft MS-220 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE test centers; exam retired July 31, 2023 |
| Pre Condition: | No formal prerequisites; recommended experience with Exchange Online, PowerShell, and hybrid environments |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-220/ |
Prerequisites for Microsoft MS-220 Exam
Before taking the Microsoft MS-220 Exam, you need to be aware of its prerequisites so that you can prepare yourself accordingly. Here is a list of things that you need to know before taking the exam:
You must be a technical expert in order to take this exam. You should have experience in working with virtualization technologies such as VMware vCloud Air Network, Azure Stack, and Amazon Web Services (AWS). You should also know how to work with Office 365 and Skype for Business Online services.
You must have at least two years of experience working as a network engineer or administrator in an enterprise environment where cloud services are used on a regular basis.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
Briefly explain the Certification Worth of the Microsoft MS-220 Exam
Microsoft MS-220 is a certification from Microsoft that validates your ability to implement and manage Microsoft Exchange Server 2010 in an enterprise environment.
The exam is designed for candidates who have at least one year of experience with the design, implementation, and administration of Microsoft Exchange Server 2010. Candidates should be familiar with the fundamental concepts of Exchange Server 2010. The exam tests a candidate's knowledge of planning and deploying services in an enterprise environment, including administering mailbox databases and mailboxes; managing connectivity to external services; and planning client access. Microsoft MS-220 exam dumps are only way to pass the exam.
Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot hybrid and migration issues | 10-15% | - Troubleshoot mailbox migration batches and failures - Fix directory synchronization issues - Address coexistence and free/busy sharing problems - Resolve hybrid configuration wizard and connectivity problems |
| Topic 2: Troubleshoot mail client issues | 20-25% | - Troubleshoot Outlook on the web access and functionality - Address mailbox settings and calendar sharing issues - Fix mobile device and ActiveSync problems - Resolve Outlook connectivity and profile issues |
| Topic 3: Troubleshoot compliance and retention issues | 25-30% | - Address data loss prevention (DLP) issues - Manage retention policies and retention labels - Troubleshoot in-place holds and litigation holds - Resolve eDiscovery and content search problems |
| Topic 4: Troubleshoot mail flow issues | 20-25% | - Resolve send/receive failures, delays, and NDRs - Interpret message headers and message trace results - Troubleshoot mail flow rules and routing issues - Address issues with attachments and Defender for Office 365 |
| Topic 5: Troubleshoot Exchange Online configuration issues | 15-20% | - Resolve permissions and access control problems - Troubleshoot email address policies and accepted domains - Manage mailbox and recipient configuration - Fix mailbox database and quota issues |
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