Microsoft MB2-866 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM 2011, Customization and Configuration |
| Exam Number: | MB2-866 |
| Related Certifications: | MCTS: Microsoft Dynamics CRM 2011 Installation and Deployment (MB2-867) MCTS: Microsoft Dynamics CRM 2011 Applications (MB2-868) MCTS: Extending Microsoft Dynamics CRM 2011 (MB2-876) |
| Certificate Validity Period: | Retired, no active validity; legacy certification |
| Passing Score: | 700 |
| Available Languages: | Japanese, German, Spanish, English, French |
| Exam Price: | USD 127 |
| Exam Format: | Multiple Choice, Select All That Apply |
| Real Exam Qty: | 75 |
| Exam Duration: | 140 minutes |
| Recommended Training: | Microsoft Dynamics CRM 2011 Customization and Configuration Learning Microsoft Official Course 80294B |
| Exam Registration: | Prometric (historical registration) |
| Sample Questions: | Microsoft MB2-866 Sample Questions |
| Exam Way: | In-person proctored exam at Prometric test centers; retired, no longer available for registration |
| Pre Condition: | No mandatory prerequisites; recommended working knowledge of Microsoft Dynamics CRM 2011 and basic database concepts |
| Official Syllabus URL: | https://social.technet.microsoft.com/wiki/contents/articles/11296.microsoft-dynamics-crm-2011-microsoft-certifications.aspx |
Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customizing Entities and Attributes | 20-25% | - Entity properties and behaviors - System vs custom entities - Attribute types and configuration |
| Topic 2: Customizing Forms, Views and Charts | 15-20% | - Chart and dashboard configuration - Form design and layout - View creation and filtering |
| Topic 3: Customizing Relationships and Mappings | 10-15% | - Field mapping - 1:N, N:1, N:N relationships - Relationship behaviors |
| Topic 4: Managing Users, Teams and Security | 20-25% | - Team types and administration - Security roles and privileges - Field-level security - User creation and management |
| Topic 5: Configuring Organizational Structure | 15-20% | - Inheritance and hierarchy - Deployment models - Business units |
| Topic 6: Configuring Auditing and Solutions | 15-20% | - Import, export and deployment of solutions - Enabling and managing auditing - Managed vs unmanaged solutions |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
You are adding a user to Microsoft Dynamics CRM 2011 by using the Add User wizard. Which security roles are available in the Add User wizard when you create a new user?
- A. only built-in security roles
- B. built-in and custom security roles
- C. only the security roles contained in the business unit of the new user
- D. none (security roles are added after the user is created)
Correct Answer: C 🗳️
Which of the following statements about Microsoft Dynamics CRM 2011 managed solutions are true? (Choose all that apply.)
- A. A managed solution is automatically published after it has been imported.
- B. Deleting a managed solution uninstalls all of its components.
- C. A managed solution cannot be deleted.
- D. A managed solution can be exported after it has been imported.
Correct Answer: A,B 🗳️
In Microsoft Dynamics CRM 2011, you create a global option set. You use the option set in a field in the Contact entity and in a field in the Account entity. In the Contact entity, you add a new item to the option set, set the default value to the new option, and disable auditing for the field. How do the changes to the Contact entity affect the Account entity?
- A. The new item in the option set will be added to the option set in the Account entity, but the default value and auditing setting changes will not affect the Account entity.
- B. All the changes to the Contact entity automatically appear in the Account entity.
- C. The changes to the Contact entity do not affect the Account entity.
- D. The new item in the option set will be added to the option set in the Account entity and the new default value will be set, but the change to the auditing setting will not affect the Account entity.
Correct Answer: A 🗳️
You create a business unit in Microsoft Dynamics CRM 2011. You need to create a security role in the new business unit. The new security role will be identical to a security role that exists in another business unit. Both business units have the same parent business unit. What should you do?
- A. Copy and modify the existing security role.
- B. Link the existing security role to the new business unit.
- C. Share the existing security role with the new business unit.
- D. Create a custom security role in the new business unit.
Correct Answer: D 🗳️
A company uses Microsoft Dynamics CRM 2011 with Microsoft SQL Server 2008 Enterprise Edition. For what length of time will Microsoft Dynamics CRM automatically create partitions of audit logs?
- A. 3 months
- B. 7 days
- C. 6 months
- D. 30 days
Correct Answer: A 🗳️
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