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SAP C_C4C12_1811 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1811 |
| Exam Number: | C_C4C12_1811 |
| Certificate Validity Period: | Typically 2 years |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Exam Format: | Multiple-choice, Scenario-based, Single/multiple response |
| Available Languages: | English |
| Passing Score: | 61% |
| Exam Price: | USD $200–$500 (varies by region and subscription type) |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Recommended Training: | C4C10 – SAP Cloud for Customer Implementation SAP Learning Hub – C4C / Sales Cloud Curriculum |
| Exam Registration: | SAP Training & Certification Shop SAP Certification Hub (CER006) |
| Sample Questions: | SAP C_C4C12_1811 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub; Onsite at authorized Pearson VUE / SAP training centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud / Cloud for Customer and hands-on experience recommended; no mandatory prerequisite exam |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4c12_1811-sap-certified-application-associate-sap-sales-cloud-1811 |
SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Data sources and key figures - Custom report creation |
| User Management | 8%–12% | - Organizational structure - Business user setup - Role and access management |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Opportunity lifecycle and forecasting - Lead qualification and conversion |
| Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Product and Pricing | 8%–12% | - Product master data - Price lists and discount determination - Pricing configuration |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Your customer configured External Pricing with SAP ERR For which of the following Business Objects is External Pricing supported? (2 correct answers)
A) Sales Leads
B) Sales Order
C) Sales Quotes
D) Sales Activities
2. Where do you need to maintain the sales data flag to define an account team as sales area dependent?
A) Party role definition
B) Customer role
C) Party determination
D) Involved parties
3. For which of the following business requirements would you use the personalization feature? (2 correct answers)
A) A sales manager wants different screen layouts assigned to two different business roles
B) An administrator wants to change a standard field label to a new value
C) A service manager wants to arrange his ticket queue with assigned to as the first column
D) A sales representative wants to modify the screen layout
4. In the key user tool, which of the following properties are available for fields? Choose the correct answers.
A) Hidden
B) Invisible
C) Mandatory
D) Read only
5. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
(3 correct answers)
A) Binding confirmation
B) Full delivery on requested date
C) Late delivery or insufficient quantity
D) No confirmation
E) External procurement
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A | Question # 3 Answer: C,D | Question # 4 Answer: C,D | Question # 5 Answer: B,C,D |
By Ashbur
