Exam Code: BCP-220
Exam Name: supporting BlackBerry Devices BlackBerry Interent Service
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications

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Updated: Jul 18, 2026

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BlackBerry BCP-220 Exam Overview:

Certification Vendor:	BlackBerry
Exam Name:	Supporting BlackBerry Devices in a BlackBerry Internet Service Environment
Exam Number:	BCP-220
Real Exam Qty:	60-100
Available Languages:	English
Related Certifications:	BlackBerry Certified Technical Specialist BlackBerry Enterprise Server Certification
Certificate Validity Period:	3 Years
Passing Score:	70%
Exam Duration:	120 minutes
Exam Format:	Multiple Choice, Scenario-Based, Drag-and-Drop
Exam Price:	$150-$200 USD
Recommended Training:	Supporting BlackBerry Devices Training BlackBerry Official Technical Documentation
Exam Registration:	Pearson VUE (historic)
Sample Questions:	BlackBerry BCP-220 Sample Questions
Exam Way:	Onsite at authorized testing centers / Online proctored
Pre Condition:	No formal prerequisites; recommended 3-6 months experience supporting BlackBerry devices
Official Syllabus URL:	Not available (exam retired/archived)

BlackBerry BCP-220 Exam Syllabus Topics:

Section	Weight	Objectives
Troubleshooting and Maintenance	20%	- Device performance and errors - Email delivery problems - Connectivity and service issues
BlackBerry Internet Service (BIS) Architecture	20%	- BIS components and infrastructure - Network requirements and connectivity - Data flow and communication protocols
Synchronization and Data Management	20%	- Data backup and restore procedures - Email, calendar, contacts synchronization - Application data management
BlackBerry Device Configuration	25%	- Email and account configuration - Initial setup and activation - Wireless and network settings
Security and Policies	15%	- Security policy enforcement - Password and encryption - Device security settings

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