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Cisco 500-052 Exam Overview:
| Certification Vendor: | Cisco |
| Exam Name: | Deploying Cisco Unified Contact Center Express |
| Exam Number: | 500-052 UCCXD |
| Passing Score: | Variable (approx. 750–850 / 1000) |
| Related Certifications: | Cisco Channel Partner Unified Contact Center |
| Real Exam Qty: | 45–55 |
| Exam Format: | Multiple choice |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Exam Price: | 300 USD |
| Sample Questions: | Cisco 500-052 Sample Questions |
| Exam Way: | Online proctored or in-test-center delivery |
| Pre Condition: | No specific prerequisite but recommended experience with contact center deployment and the official training course (Deploying and Administering Unified Contact Center Express). |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/uccxd.html |
How to book the 500-052 Exam
These are following steps for registering the Cisco 500-052 exam. Step 1: Visit to Pearson Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Cisco 500-052 Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
Conclusion
To sum up, the Cisco 500-052 exam is the perfect way for professionals such as network operation managers or system integrators that work with Cisco Unified CCX to enhance their skills and understanding of the Cisco contact center express deployments for version 11.0. Furthermore, architects, system engineers, and other support staff can get a boost through this test writing including a basic understanding of processes related to installation, monitoring as well as maintenance of a Cisco Unified CCX system.
Now that you are familiar with the exam procedure in detail, all you have to do is make a decision and start preparing. The result you get from taking the Cisco 500-052 exam is worth the time invested. It's in your hands!
Cisco UCXD 500-052 Exam Overview
Exam 500-052 is available in two formats written or online. It contains 45-55 multiple choice questions with a total running time of 60 minutes. After its completion, you will receive a report along with the scores obtained in each section and the pass mark required for this exam. Also you will earn the Deploying Cisco Unified Contact Centre Express certification which is valid for 3 years.
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Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement a Unified Contact Center Express System | 40% | - Use the Unified Contact Center Express Application Editor - Describe the process for installing Unified Contact Center Express software and hardware - Configure Unified Contact Center Express software and provision users - Examine the Cisco Business Edition 6000 competitive landscape |
| Topic 2: Operate a Unified Contact Center Express System | 28% | - Identify basic Unified Contact Center Express user tasks - Monitor system operations in Unified Contact Center Express - Troubleshoot Unified Contact Center Express - Perform patching, upgrading, and license additions |
| Topic 3: Design a Unified Contact Center Express System Deployment | 32% | - Identify available configuration and ordering tools - Evaluate and recommend different configuration options - Perform customer capacity planning - Determine customer required features |
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