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Avaya Workforce Engagement Support Certified Sample Questions:
1. Which two are examples of server role? (Choose two)
A) Framework Integration Service
B) Avaya Contact Recorder
C) Enterprise Manager
D) Recorder Integration Service
2. The customer decided to have the Avaya Delivery Dedicated integration with Multiple Device Registration
A) It provides the same benefits of Avaya Delivery Dedicated Integration Service Observe
B) It allows a dual recording solution
C) Only two observers can be present on the same call
D) Each recording target requires a dedicated softphone
E) There is not dedicated softphone allocated for recording
F) In this scenario, which three statements about Multiple Registration are true? (Choose three)
3. A technician is migrating a customer's system from AWFO V15.1 to Avaya Workforce Engagement R20.X.
the customer has windows 2016 servers. You recommended that the customer use the side-by-side approach.
Which two factors led to this recommendation? (choose two).
A) It will minimize upgrade downtime risks
B) The data on the source DC servers are reformatted with Windows Server 2016, and installed L-' with R20.X-
C) It is suitable for small systems only.
D) It will support rollback by reverting to the 15.1 Date Center
4. Which utility is designed to Verify that the framework server has passed the prerequisite check and is ready to install?
A) WFO setup.exe
B) SR Validator
C) Avaya WTF Preinstall Utility
D) Audit Test
5. In an Avaya Contact Recorder Advenced (ACRA) solution, what are the three VoIP delivery recording types?
(Choose three)
A) Station-Side (Interception)
B) DMS
C) VoIP Gateway Recording
D) DMCC
E) SIPREC
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A,B,D | Question # 3 Answer: A,D | Question # 4 Answer: C | Question # 5 Answer: C,D,E |
By Philipppa
