Exam Code: 33140X
Exam Name: Avaya Experience Portal with POM Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: ACSS

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Updated: Nov 03, 2026

No. of Questions: 145 Questions & Answers with Testing Engine

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Avaya 33140X Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Experience Portal with POM Support Certified Exam
Exam Number:	33140X
Related Certifications:	ACSS-3305 Avaya Experience Portal with Proactive Outreach Manager
Available Languages:	English
Exam Format:	Multiple Choice
Sample Questions:	Avaya 33140X Sample Questions
Exam Way:	Pearson VUE testing center or online proctored exam
Pre Condition:	Recommended knowledge of Avaya Experience Portal and Proactive Outreach Manager solutions.
Official Syllabus URL:	https://www.avaya-learning.com/lms/_assets/news/Updated_Avaya_Aura_Experience_Portal_with_Proactive_Outreach_Manager_Curricula_and_Exam%28ACSS-3305%29.pdf

Avaya 33140X Exam Syllabus Topics:

Section	Objectives
System Administration	- User and Access Management 1. Security configuration 2. Role-based permissions 3. Web interface administration - Reporting and Monitoring 1. System health verification 2. Telephony reporting 3. Performance monitoring
Support Operations	- Troubleshooting Tools 1. Log aggregation and analysis 2. Diagnostic utilities 3. URL and connectivity troubleshooting - Maintenance Procedures 1. Post-maintenance validation 2. Backup and recovery 3. Software updates and patches
Proactive Outreach Manager Support	- POM Administration 1. Campaign configuration 2. POM system monitoring 3. Outbound communication management - Maintenance and Troubleshooting 1. Issue isolation and resolution 2. Log analysis and diagnostics 3. Alarm and event management
Avaya Experience Portal Fundamentals	- Installation and Configuration 1. Network and connectivity settings 2. Platform initialization 3. Server setup and configuration - Architecture and Components 1. Integration overview 2. Experience Portal core components 3. System deployment models

Avaya Experience Portal with POM Support Certified Sample Questions:

Question #1

Which of the following best describes the role of an API Gateway in the AEP solution architecture?
Response:

A. Provides backup services for data protection
B. Acts as a single point of entry for managing API calls
C. Facilitates communication between different data sources
D. Monitors system performance and reports anomalies

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Question #2

What are the primary purposes of Avaya Meetings Server in a corporate environment?
Response:

A. To provide analytics on communication patterns
B. To enable scalable communication solutions
C. To support remote work capabilities
D. To integrate with legacy telephony systems

Reveal Solution Discussion 0

Correct Answer: B,C 🗳️

Question #3

Which type of backup is recommended for a comprehensive AEP system restore?
Response:

A. Full backup
B. Differential backup
C. Snapshot backup
D. Incremental backup

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #4

Why is it important to use a centralized logging system in AEP troubleshooting?
Response:

A. To reduce the load on network resources
B. To consolidate logs for easier analysis
C. To improve the accuracy of time-stamps
D. To increase the data storage capacity

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Question #5

How do real-time tracing tools add value in troubleshooting Avaya Meetings client issues?
Response:

A. Through immediate visualization of data flows
B. By automatically correcting detected errors
C. By providing detailed breakdowns of packet loss
D. Through predictive analytics on potential future issues

Reveal Solution Discussion 0

Correct Answer: A 🗳️

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