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Updated: Jul 22, 2026

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Avaya 31860X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IX™ Calling Design Exam
Exam Number:31860X
Real Exam Qty:60
Passing Score:70% (approx.)
Exam Duration:90–120
Exam Price:USD 125 (approx.)
Exam Format:Multiple Choice, Scenario-Based
Available Languages:English
Related Certifications:Avaya OneCloud UCaaS Design (ACDS-3186 replacement)
Sample Questions:Avaya 31860X Sample Questions
Exam Way:Delivered online through Avaya Learning or authorized testing partners; historically available through testing centers.
Pre Condition:Avaya recommends professional experience with Avaya communication systems; training courses may be suggested.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Licensing and Feature Options- Licensing models
  • 1. Equinox and SIP licensing
  • 2. Core licenses vs optional suites
Integration Scenarios- Third-party integrations and interoperability
  • 1. Active Directory and CTI integration
  • 2. Media server and gateway interactions
Design and Deployment Considerations- Solution design requirements
  • 1. Scalability and redundancy
  • 2. Network and security planning
Overview of Avaya IX Calling Design- Exam objectives and scope
  • 1. Design principles for Avaya IX Calling
  • 2. Understanding Avaya IX Calling components
Architecture and Components- Core architecture elements
  • 1. Communication Manager integration
  • 2. Session Manager and System Manager roles

Avaya IX™ Calling Design Sample Questions:

1. You are explaining to your customer that Avaya Aura Media Server (AAMS) has been adopted by Communication Manager, but Is not a direct replacement for media gateways.
Which two capabilities are supported by the Avaya Aura Media Server? (Choose two.)

A) Basic media resource capabilities
B) TDM interfaces for digital, analog stations and trunks
C) Virtualization
D) V.150.1 (Modem-over-IP)


2. A customer has an existing single-location Communication Manager solution with G650 gateways and ISDN trunks. You have been asked to design a new location for 200 users. The new location will support IP telephones, basic emergency calling to public safety agencies, and local PSTN trunks. There is a requirement for Standard Local Survivability.
Which design meets the customer's requirements?

A) G430 gateway, IP telephones, MM711 analog media module, and analog central office lines
B) G430 gateway, IP telephones, MM710 DS1 media module, and an ISDN-PRI from the service provider
C) G450 gateway, IP telephones, MM710 DS1 media module, and an ISDN-PRI from the service provider
D) G450 gateway, IP telephones, MM716 analog media module, and analog central office lines


3. What is a benefit of Session Manager?

A) It de-centralizes management of phones and users enterprise-wide.
B) It provides SIP application interoperability across multi-vendor equipment.
C) It provides traditional analog trunking to the edge devices.
D) It centralizes the management of remote gateways.


4. You are adding 1400 users to an existing Avaya Aura communication core- The customer wants the same services for alt users, but with this expansion there Is not enough bandwidth for audio and video calls for all.
If the bandwidth parameter Is set lower than the minimum video requirement, what will happen to users Initiating audio and video calls?

A) Audio calls will connect but video calls will not initiate.
B) Audio and video calls will connect for all users.
C) Audio and video calls will connect for some users.
D) Audio calls will connect and video calls will connect as audio calls.


5. You are adding a remote location to a Communication Manager(CM) 6.2 customer with a duplex system, and G650 media gateways at the core. You want to use H.248 gateway(s). The location will have 30 IP sets, 30 analog sets, and 40 DCP sets. You know that the base G430 gateway includes 32 Touch Tone Receivers (TTRs), and the G450 gateway includes 64 TTRs.
To support all of the sets going off-hook at the same time, how many TTRs will be required, and which hardware would be required to provide the TTRs?

A) 30 TTRs using one G430 or one G450
B) 70TTRs using two G450s
C) 100 TTRs using one G450 and twoTTR expansion modules
D) 70TTRs using one G430 and threeTTR expansion modules


Solutions:

Question # 1
Answer: A,C
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: D

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