Exam Code: SUP-2026
Exam Name: Apple Device Support
Certification Provider: Apple
Corresponding Certification: Apple Certification

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Updated: Sep 16, 2026

No. of Questions: 306 Questions & Answers with Testing Engine

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Apple SUP-2026 Exam Overview:

Certification Vendor:	Apple
Exam Name:	Apple Device Support
Exam Number:	SUP-2026
Available Languages:	English, Additional languages (varies by region)
Related Certifications:	Apple Certified Support Professional (ACSP)
Real Exam Qty:	Approximately 80
Exam Format:	Online proctored, Multiple-choice (single-select), Multiple-choice (multiple-select)
Certificate Validity Period:	No fixed expiration (certification remains valid for the corresponding product release)
Exam Duration:	120 minutes
Exam Price:	USD 149
Passing Score:	75%
Sample Questions:	Apple SUP-2026 Sample Questions
Exam Way:	Online proctored exam delivered through Pearson OnVUE.
Pre Condition:	No prerequisite certification is required. Apple recommends completing the Apple Device Support course and gaining hands-on experience supporting Apple devices.
Official Syllabus URL:	https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%202025%20EN.pdf

Apple SUP-2026 Exam Syllabus Topics:

Section	Objectives
Networking and Sharing	- Network connectivity 1. AirDrop, AirPlay, and Continuity 2. Wi-Fi configuration and troubleshooting 3. Bluetooth connectivity
Device Setup and Configuration	- Initial device setup 1. Data migration and backup 2. Set up iPhone, iPad, and Mac 3. Apple Account and iCloud configuration
Privacy and Security	- Security features 1. Passcodes, Touch ID, and Face ID 2. FileVault, Activation Lock, and Find My 3. Privacy controls and security settings
Diagnostics and Troubleshooting	- Support procedures 1. Recovery and reinstall procedures 2. Use Apple diagnostic and support tools 3. Troubleshoot hardware and software issues
Device Management	- Management technologies 1. Managed Apple Accounts 2. Configuration profiles and enrollment 3. Mobile Device Management (MDM)

Apple Device Support Sample Questions:

Question #1

How many fingerprints can you enroll on iPad Air (4th generation)?

A. Three
B. Five
C. Ten
D. Two

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Question #2

You can connect to your VPN, but you can't load internal resources by their fully qualified domain name. What's the most relevant setting to review?

A. DNS configuration
B. QoS configuration
C. Fastlane restrictions
D. Screen Time restrictions

Reveal Solution Discussion 0

Correct Answer: A 🗳️

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Question #3

What does a Rapid Security Response do?

A. Delivers important security improvements between software updates
B. Displays a security report to the user with current malware and virus definitions
C. Prevents users from downloading applications outside the App Store for a specified time
D. Sends users a security notification if a third party altered system files on their device

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #4

How many times can you enter your iPhone passcode wrong before your account is disabled?

A. Six
B. Three
C. Five
D. Ten

Reveal Solution Discussion 0

Correct Answer: D 🗳️

Question #5

Select Three.
When do you need your Passcode to Enable Face ID?

A. After five attempts to recognize a face unsuccessfully.
B. Your phone has been in sleep mode for the last 8 hours.
C. You haven't unlocked the phone using a passcode for more tha hasn't been used in the last 4 hours.
D. You haven't unlocked your phone in more than 2 days.
E. You updated your phone.

Reveal Solution Discussion 0

Correct Answer: A,D,E 🗳️

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