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Avaya 3000.3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000-3 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Small and Medium Enterprise (SME) Communications |
| Certificate Validity Period: | Exam retired (retired on June 23, 2012) |
| Real Exam Qty: | 59 |
| Exam Format: | Multiple Response, Multiple Choice |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Sample Questions: | Avaya 3000.3 Sample Questions |
| Exam Way: | Historically delivered through Pearson VUE authorized testing centers; this exam has been retired. |
| Pre Condition: | No mandatory prerequisite exam; intended for candidates with knowledge and experience in Avaya IP Office SME communications solutions. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Routing and Networking | - Multi-site networking
|
| Topic 2: Telephony and Messaging Applications | - Communication applications
|
| Topic 3: Solution Design | - SME communications solution architecture
|
| Topic 4: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 5: IP Office Hardware and Components | - Platform hardware selection
|
| Topic 6: Implementation and Configuration | - System deployment
|
| Topic 7: Maintenance and Troubleshooting | - Operational support
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
- A. SSH session to the IP Office address
- B. Telnet session to the IP Office
- C. Web session to the IP Office address
- D. System Status Application
Correct Answer: C,D 🗳️
Question #2
Click the Exhibit button.
A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?
- A. All cards may not be seated correctly.
- B. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
- C. Embedded Voicemail is not running properly.
- D. You need to buy additional licenses
Correct Answer: A 🗳️
Question #3
What does "IMAP support" mean in the IP Office UMS service?
- A. A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
- B. A user can see/listen to voicemail messages via Web browser.
- C. All messages are forwarded to a user e-mail account and deleted on their telephone.
- D. A user can receive voicemail messages only using MS Outlook.
- E. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
Correct Answer: A 🗳️
Question #4
Which outcome can be prevented with a correctly designed multi-site SCN solution?
- A. Oversubscribed VMPro ports
- B. Tromboned calls
- C. Oversubscribed voice Mail storage
- D. Compromised ACD routes
Correct Answer: A 🗳️
Question #5
Which Windows command is used to determine which ports the server is currently using?
- A. netsh interface dump
- B. ipconfig /displaydns
- C. show ports
- D. portqry
- E. netstat -an
Correct Answer: E 🗳️
By Ronald
